RMS Energy Management
Your building’s energy, sorted.
We look after electricity, hot water and utility billing for people living and working in embedded networks across Australia. Pay a bill, move in or out, or get help. Real people are a phone call away.
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How can we help?
Everything you need, in one place
01 · Pay
Pay my bill
Pay by card, set up direct debit, or check which payment option is printed on your invoice.
02 · Move
Moving in or out
Let us know your dates so your account opens or closes on the right day, with a final read when you leave.
03 · Account
My account
See your bills, payments and usage, and keep your contact details up to date in the customer portal.
04 · Support
Need help paying?
Talk to us early. Payment plans, hardship support and government concessions are available.
Big or small, we can help
Living in an RMS building
Your body corporate has chosen RMS to read meters and bill electricity and hot water for your building. Your supply is the same; your bill just comes from us.
Managing or building one
Strata managers, committees and developers: we handle meter data, billing, collections, reconciliation and monthly reporting, so you don’t have to.
Why RMS?
Utility billing that puts people first
We’re direct
Pick up the phone and talk to someone on our team. We’ll give it to you straight, because honest answers are the quickest way to sort things out.
We’re transparent
Clear bills, published fees and policies, and a real explanation when you ask. No surprises and no fine print you can’t find.
We’re on your side
If life gets hard, we work with you. Payment plans, hardship support and concessions exist to keep you connected.
Genuine people. Genuine results.
RMS Energy Management is part of Hum Energy, a Gold Coast based energy and bulk utility specialist. When you call us, you talk to a local team that knows your building and your account.
Talk to a real person
Call us
Monday to Thursday: 8:30am to 4:30pm AEST
Friday: 8:30am to 4:00pm AEST
Closed weekends and public holidays
Billing question
Send us a billing enquiry online and we’ll get back to you.